Important

Computer Systems Centre Inc. (“Computer Systems Centre”) provides the One to One services described herein to you (”you” or “customer”) on the following terms and conditions (“Terms and Conditions”). When you purchase One to One or receive any One to One services you are agreeing to these Terms and Conditions.

Service Terms

One to One customers are entitled to book one-on-one personal training sessions with our available service staff our retail Computer Systems Centre Store. One to One personal training is intended for informational purposes only. Training can be done using your own computer , or if you do not wish to use your computer, a computer in the retail store will be used during the training session. Reservations are subject to availability on a first-come, first-served basis. Customers are limited to no more than one personal training appointment per calendar week (Sunday - Saturday). Customers must book their reservations online using the Computer Systems Centre Store Concierge scheduling system. The system shows up to 14 days of availability. Customers are allowed only one upcoming reservation at any time. Personal training topics include all consumer applications purchased from Computer Systems Centre. Personal training for pro applications is not included. Sessions start promptly at their scheduled time and instruction ends 50 minutes later, allowing up to 10 minutes for wrap-up. Arriving late to a session may result in its cancellation or rescheduling. Computer Systems Centre reserves the right to change or cancel the date or time of a session at any time, including replacing staff who may be scheduled to deliver the session.

General

One to One is available for separate purchase only at Computer Systems Centre. Customers are limited to a single One to One membership per year. One to One will be valid for one year from the date of purchase. If One to One is purchased by a minor (under 18) or on a minor’s behalf, an adult must be present to agree to these Terms and Conditions. An adult must be present with a minor under the age of 14 for the duration of the personal training session. One to One services are valid only at Computer Systems Centre Store and cannot be used for service requests. Presentation of your One to One card and another form of identification may be required before One to One services are provided. One to One services are not transferable. Computer Systems Centre reserves the right to refuse, limit, or cancel any One to One session and/or membership if a customer has displayed unreasonable behavior; is deemed to be violent, abusive, or disruptive; or has otherwise breached these Terms and Conditions.

You agree and understand it is necessary for Computer Systems Centre to collect, process, and use your data in order to perform the service and support obligations under these One to One Terms and Conditions. Computer Systems Centre will protect your information in accordance with Computer Systems Centre’s Privacy Policy, available at http://www.csctoronto.com/store/privacy.php. If you wish to have access to the information Computer Systems Centre holds concerning you or if you want to make changes, go to http://www.csctoronto.com/store/contact_us.php to update your personal contact preferences, or you may contact Computer Systems Centre at privacy@csctoronto.com.

These Terms and Conditions are governed by the laws of the province of Ontario, without regard to conflicts of law principles, and the parties irrevocably submit to the exclusive jurisdiction of the province and federal courts of Ontario, Canada. You should keep copies of these Terms and Conditions, and any sales receipts or other materials, for your records. Computer Systems Centre reserves the right to substitute, cancel, or add to any part of the Terms and Conditions, or end the offer at any time without notice.

Data Protection and Authority

Computer Systems Centre is not liable for loss or corruption of data or your confidential, proprietary, or personal information or removable media. BEFORE YOU BRING IN YOUR COMPUTER FOR ANY ONE TO ONE SERVICE, YOU SHOULD MAKE A BACKUP COPY OF YOUR DATA AND REMOVE FROM YOUR COMPUTER ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION AND REMOVABLE MEDIA SUCH AS FLOPPY DISKS, CDS, OR PC CARDS.

If any One to One service involves accessing, using, or transferring data stored on your computer, you represent that you have the legal right to access, copy, or use any such data and to permit Computer Systems Centre to do so, and authorize any such use by Computer Systems Centre. You also agree that if any One to One service involves installing software on your computer, you have the legal right to agree to the terms of any applicable software license and authorize Computer Systems Centre to accept such terms on your behalf in performing the services.

Warranty

ONE TO ONE PERSONAL TRAINING IS INTENDED FOR INFORMATIONAL PURPOSES ONLY. To the maximum extent permitted by law, all One to One services, including any documentation, publications, or other information provided therein by or on behalf of Computer Systems Centre to Customer, are furnished on an “AS-IS” basis without warranty of any kind as to its accuracy or completeness. THE WARRANTIES, CONDITIONS, AND REMEDIES CONTAINED IN THESE TERMS AND CONDITIONS ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS, TERMS, UNDERTAKINGS, AND REPRESENTATIONS. EXCEPT AS PROVIDED HEREIN, AS PERMITTED BY APPLICABLE LAW, COMPUTER SYSTEMS CENTRE SPECIFICALLY DISCLAIMS AND EXCLUDES ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, CONDITIONS, TERMS, UNDERTAKINGS, OBLIGATIONS, AND REPRESENTATIONS RELATED TO OR ARISING IN ANY WAY OUT OF THESE TERMS AND CONDITIONS, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTIBILITY, SATISFACTORY QUALITY, CARE, SKILL, OR FITNESS FOR A PARTICULAR PURPOSE. No Computer Systems Centre employee or agent is authorized to make any modification, extension, or addition to this warranty.

Limitation of Liability

COMPUTER SYSTEMS CENTRE AND ITS AFFILIATES, EMPLOYEES, AND AGENTS WILL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE ONE TO ONE PROGRAM OR SERVICES, INCLUDING BUT NOT LIMITED TO COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA OR THE FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA, OR ANY LOSS OF BUSINESS, PROFITS, REVENUE, OR ANTICIPATED SAVINGS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPUTER SYSTEMS CENTRE AND ITS AFFILIATES’, EMPLOYEES’, AND AGENTS’ TOTAL AGGREGATE LIABILITY TO CUSTOMER FOR ANY AND ALL CLAIMS ARISING UNDER THE ONE TO ONE PROGRAM SHALL NOT EXCEED US$99.